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Social Media Manager Description

UK hiring guide · Updated 7 October 2026 · Free template

Social Media Manager Description (UK): Job Description Template, Duties, Skills & Salary 2026

Table of Contents

A copy-and-paste social media manager job description written for UK employers, plus the duties, skills, KPIs, 2026 UK salary bands, the UK laws the role must follow, and an honest cost comparison of hiring in-house, freelance, a UK agency or an offshore team.

By Chenna Reddy, Founder, Digital Masters 360 · Reviewed by the DM360 social team · 14 min read

Copy the template ↓See outsourcing prices

What is a social media manager? (Quick answer)

Social media manager description: A social media manager plans, creates, publishes and measures a brand’s content on platforms such as Instagram, TikTok, LinkedIn, Facebook, YouTube and X. They own the social strategy, brand voice, content calendar, community and customer replies, paid social, reporting and crisis response. In the UK the role typically pays about £28,000–£45,000, rising to £50,000–£85,000 for senior London roles.

Key takeaways

  • Core job: turn business goals into a platform strategy, then run content, community, ads and reporting against it.
  • Must-have skills: social copywriting, short-form video, analytics (GA4 + native insights), paid social, community care, AI-assisted workflows.
  • UK pay 2026: entry £17k–£28k · manager £35k–£45k · London 3–5 yrs £40k–£65k · senior £50k–£85k.
  • UK rules the role touches: ASA CAP Code (#ad), CMA/DMCC Act fake-review rules, UK GDPR & PECR, Online Safety Act, Equality Act 2010 in your advert.
  • Budget reality: a £38k in-house hire costs roughly £45k+ a year once employer NI, pension and tools are added; a dedicated outsourced manager can start from £1,250 a month.

In this guide

Social media manager job description template (UK, copy and paste)

Replace the text in [square brackets], delete anything that does not apply, and keep the responsibilities list to the work one person can realistically do in a 37.5-hour week. Over-stuffed adverts are the number one reason good UK candidates do not apply.

Job title: Social Media Manager

Location: [City, UK] · [Hybrid – 2 days in office / Remote (UK)]
Hours: 37.5 per week, Monday–Friday, with a shared weekend monitoring rota [1 weekend in 4]
Salary: £[35,000–42,000] + [benefits]
Reports to: [Head of Marketing]
Contract: [Permanent, full-time]

About us
[Two or three sentences on what you sell, who to, and why social media matters to your growth this year.]

The role
We are looking for a Social Media Manager to own our organic and paid social presence across [Instagram, LinkedIn, TikTok and Facebook]. You will turn our marketing goals into a clear social strategy, build a content calendar, look after our online community, and report on what is working. Your work will directly support [brand awareness / lead generation / online sales / recruitment].

Key responsibilities

  • Develop and own the social media strategy, content pillars and tone of voice for each platform.
  • Plan, write, schedule and publish content using [Sprout Social / Hootsuite / Buffer / Meta Business Suite].
  • Produce or brief short-form video, carousels and graphics with our designer and creators.
  • Manage comments, DMs and reviews within agreed response times, escalating complaints to customer service.
  • Plan and optimise paid social campaigns within a monthly budget of £[X], including audiences and A/B tests.
  • Track KPIs and present a monthly report linking social activity to website traffic, leads and sales.
  • Run social listening and competitor monitoring, and flag trends, risks and opportunities.
  • Coordinate influencer and user-generated content activity, ensuring #ad disclosure under the ASA CAP Code.
  • Keep our accounts secure (two-factor authentication, access control) and follow UK GDPR when handling customer data.
  • Lead our response plan if an online issue or crisis develops.

What you will bring (essential)

  • [2–4] years managing social channels for a brand or agency, with examples of results.
  • Excellent written English and a sharp eye for brand voice.
  • Hands-on experience with native analytics and Google Analytics 4.
  • Experience running paid campaigns in Meta Ads Manager and/or LinkedIn Campaign Manager.
  • Confident creating simple graphics and editing short video (Canva, CapCut or Adobe).

Nice to have (desirable)

  • Experience in [our sector].
  • A CIM, DMI, Meta Blueprint or HubSpot social media qualification.
  • Experience using AI tools responsibly for ideation, drafting and reporting.

What success looks like in year one
[e.g. Grow engaged followers on LinkedIn by 40%, cut paid social cost per lead by 20%, and answer 90% of DMs within 4 business hours.]

What we offer
[Holiday allowance, pension contribution, training budget, flexible working, wellbeing support, equipment.]

How to apply
Send your CV and links to 2–3 accounts or campaigns you have managed to [email] by [date]. Tell us in a few lines which result you are proudest of and why.

[Company] is an equal opportunities employer. We welcome applications from everyone and will make reasonable adjustments throughout the process. Please tell us if you need any.

What every UK social media manager job description must include

Checklist for a strong UK advert
Section Why it matters UK-specific tip
Job title & level Matches what candidates search for Use ‘Social Media Manager’, not ‘Social Ninja’ or ‘Content Wizard’
Salary range Adverts with pay attract more applicants Show a real £ range; many UK job boards reward it
Location & working pattern Hybrid/remote is a deciding factor State office days and whether weekend cover is paid or time off in lieu
Platforms & budget Shows the true size of the job Name each platform and the monthly ad budget
Outcomes, not just tasks Attracts strategic candidates Add 2–3 measurable year-one goals
Inclusive wording Widens your talent pool Avoid age- or gender-coded words (Equality Act 2010)

Equality Act 2010: wording to avoid in your advert

Phrases such as “digital native”, “young and energetic team” or “recent graduate only” can indicate age discrimination, and words like “dominant” or “rockstar” skew applicant pools. Describe the skills you need instead, for example “confident with TikTok and short-form video trends”.

Social media manager duties and responsibilities

A social media manager’s responsibilities fall into eight areas. In a small business one person covers all of them; in a larger team some move to specialists such as a content creator, community manager or paid social executive.

Strategy and planning

Set objectives tied to business goals, choose platforms based on where the audience is, define content pillars and tone of voice, and plan quarterly campaigns around product launches and UK seasonal moments (Black Friday, Christmas, January sales, summer holidays).

Content creation and publishing

Write captions, script and edit short-form video, design carousels, repurpose blogs and webinars, and schedule everything in a management tool so it publishes at the times the audience is active.

Community management and social customer care

Reply to comments, DMs and reviews, route complaints to the right team, and build relationships with followers, partners and advocates. Many consumers now expect a reply within 24 hours.

Paid social advertising

Build audiences, set budgets, write ad copy, run A/B tests and optimise for cost per lead or return on ad spend in Meta Ads Manager, LinkedIn Campaign Manager and TikTok Ads Manager.

Analytics and reporting

Track reach, engagement, click-through, conversions and revenue; tag links with UTMs; connect platform data to Google Analytics 4 and the CRM; and present clear monthly insights rather than vanity metrics.

Social listening, reputation and crisis response

Monitor brand mentions, competitors and trends, spot negative sentiment early, and follow an approved escalation plan when something goes wrong.

Influencer, creator and UGC partnerships

Shortlist creators, agree briefs and usage rights, check #ad disclosure, and measure the return on each partnership.

Governance, security and compliance

Maintain the social media policy, control account access with two-factor authentication, keep approval workflows, and make sure posts, competitions and ads follow UK advertising and data-protection rules.

A typical day in the life of a UK social media manager

Example schedule, Monday–Friday
Time (UK) Typical activity
09:00 Check overnight comments, DMs and mentions; reply or escalate
09:30 Review yesterday’s performance and paid campaign spend
10:00 Team stand-up; approve today’s scheduled posts
11:00 Create or edit content: video, carousels, captions
13:30 Paid social optimisation and A/B test review
14:30 Influencer / creator emails and briefs
15:30 Social listening and trend scan; plan reactive content
16:30 Update content calendar; draft next week’s posts for sign-off

Social media manager skills, tools and qualifications

Hard skills (and how to test them in an interview)

Hard skills for a social media manager
Skill Why it matters How to test it
Social copywriting Clear, on-brand captions drive clicks and saves Ask for 3 captions for one product, one per platform
Short-form video Reels, TikTok and Shorts dominate reach Review a reel they scripted and edited
Analytics & GA4 Proves ROI beyond likes Give a sample report; ask for 3 insights
Paid social Most reach is now paid or boosted Ask how they would cut cost per lead by 20%
Community & customer care Protects reputation and retention Role-play an angry public complaint
Social SEO Social platforms act as search engines Ask how they choose keywords for TikTok/Instagram
Project management Keeps calendars and approvals on time Ask to walk through their weekly workflow

Soft skills

  • Judgement and calm under pressure (crisis and complaints)
  • Curiosity and trend awareness without chasing every trend
  • Stakeholder communication: explaining results to directors in plain English
  • Empathy and cultural awareness for UK and international audiences
  • Organisation and attention to detail

AI fluency in 2026

UK employers increasingly expect social media managers to use AI tools for ideation, first drafts, caption variations, subtitles, image resizing and report summaries, while keeping human judgement for brand voice, facts and sensitive replies. A good candidate can explain where they use AI, how they fact-check it, and what they never automate (complaints, crisis replies, anything legal).

Tools a social media manager uses

Category Common UK tools
Scheduling & management Sprout Social, Hootsuite, Buffer, Later, Meta Business Suite, Agorapulse
Design & video Canva, Adobe Express, Adobe Premiere Pro, CapCut
Analytics Native platform insights, Google Analytics 4, Looker Studio
Ads Meta Ads Manager, LinkedIn Campaign Manager, TikTok Ads Manager
Listening Brandwatch, Talkwalker, Sprout Listening, Mention
Collaboration Slack, Microsoft Teams, Asana, Trello, Notion

Qualifications: do you need a degree?

No. Most UK employers hire on portfolio and results. A degree in marketing, communications or media helps at entry level, and recognised courses such as the CIM Digital Marketing qualifications, the Digital Marketing Institute certifications, Meta Blueprint, Google Analytics certification or HubSpot Social Media Marketing add credibility. Apprenticeships (for example the Level 3 Content Creator or Level 4 Digital Marketer) are a growing route in England.

Social media job levels and similar roles

From social media assistant to head of social

Social media career ladder (UK)
Role Typical experience Main focus
Social Media Assistant / Executive 0–2 years Scheduling, community replies, basic reporting
Social Media Coordinator / Specialist 1–3 years Owns the calendar, content production, platform expertise
Social Media Manager 3–5 years Strategy, budgets, reporting to leadership, may manage 1–2 people
Senior Social Media Manager 5–8 years Multi-brand or multi-market strategy, paid + organic, agency management
Head of Social / Social Media Director 8+ years Team leadership, crisis comms, social as business intelligence

Social media manager vs similar roles

Role How it differs from a social media manager
Content creator Specialises in producing and often appearing in video; less strategy and reporting
Community manager Focuses on conversations, groups and advocates rather than the full channel mix
Digital marketing manager Covers SEO, email, PPC and the website as well as social
Paid social specialist Only manages advertising budgets, targeting and testing
Social media executive (UK term) Usually the junior delivery role below a manager

Social media manager salary in the UK (2026)

UK pay varies widely by seniority, sector and location. The ranges below combine published 2026 salary data; always check live adverts for your city before setting a band.

UK salary by level

Social media manager salary UK 2026
Level Typical UK base salary Source / note
Entry-level social media manager / executive £17,000–£28,000 (median ≈ £21,000) Payscale UK, 2026
Early-career social media manager £20,000–£41,000 (median ≈ £28,000) Payscale UK, 2026
Mid-level manager (public / regional example) £38,784–£41,064 University College Birmingham advert, June 2026
London, 3–5 years £40,000–£65,000 Morgan McKinley 2026 salary guide
London, 5+ years (senior) £50,000–£85,000 Morgan McKinley 2026 salary guide
Average across UK social media roles ≈ £46,000 Digital Waffle 2026 social media salary guide

London vs the rest of the UK

London roles typically pay 15–30% more than the same role in Manchester, Birmingham, Leeds, Bristol, Glasgow or Cardiff, mainly because of the London weighting and the concentration of agencies and consumer brands. Remote-first UK employers increasingly pay a single national band.

How UK pay compares with the US and Australia

In the United States, Indeed reports an average of about $62,500 a year for social media managers, with typical salaries ranging from roughly $18,000 to $138,000 depending on state and seniority. Australian pay sits broadly between UK and US levels; we publish AUD bands on our Australian version of this guide.

What pushes a social media manager’s salary up

  • Proven paid social results with budget ownership
  • B2B, finance, tech or regulated-sector experience
  • Leading a team or managing an agency
  • Strong video production and creator partnerships
  • Data skills: GA4, attribution, dashboards
Freelance social media manager rates (UK)

UK freelancers usually charge by retainer rather than by hour. As a guide, expect roughly £300–£800 a month for one or two platforms with light posting, and £1,000–£2,500+ a month for a strategic freelancer covering several platforms, video and ads. Check IR35 status if a freelancer works like an employee (see the UK law section).

Social media manager KPIs and a 30-60-90 day plan

Matching KPIs to goals
Goal KPIs to track Where to measure
Awareness Reach, impressions, follower growth, share of voice Native insights, listening tool
Engagement Engagement rate, saves, shares, comments, video completion Native insights, scheduling tool
Traffic Link clicks, CTR, sessions from social GA4 with UTM tags
Leads & sales Conversions, cost per lead, ROAS, revenue from social GA4, Ads Manager, CRM
Customer care First response time, resolution rate, sentiment Inbox tool, listening tool

30-60-90 day plan for a new social media manager

  1. Days 1–30, audit: access and security check, channel audit, competitor review, baseline KPIs, stakeholder interviews.
  2. Days 31–60, plan: strategy and content pillars signed off, calendar and approval workflow live, reporting dashboard built.
  3. Days 61–90, optimise: first campaign launched, paid tests running, first monthly report with three recommendations.

Job description variations by level and industry

Start from the main template above, then swap in these lines.

Junior social media manager / social media executive

  • Schedule and publish content from an approved calendar
  • Monitor comments and DMs and escalate issues
  • Collate weekly performance data
  • 0–2 years’ experience; strong portfolio from university, freelance or personal projects

Senior social media manager

  • Own multi-platform or multi-market strategy and budget
  • Manage a team of 2–5 or an external agency
  • Present social performance to the board
  • Lead crisis communication planning

Freelance or part-time social media manager

  • Defined deliverables (e.g. 12 posts and 1 report a month)
  • Agreed response times and hours
  • Monthly retainer and notice period in the contract
  • Check IR35 status for long, exclusive engagements

E-commerce and retail

  • Shoppable posts, product tagging and catalogue sync
  • Seasonal campaigns: Black Friday, Christmas, January sales
  • ROAS and revenue reporting

Restaurants, hospitality and local businesses

  • Google Business Profile and review responses
  • Daily stories, menus and events
  • Local influencer partnerships

Charities and non-profits

  • Fundraising and awareness campaigns
  • Fundraising Regulator and Charity Commission guidance awareness
  • Volunteer and beneficiary storytelling with consent

B2B, SaaS and professional services

  • LinkedIn-first strategy and employee advocacy
  • Thought-leadership content for founders and directors
  • Lead generation and CRM attribution

UK laws and rules a social media manager must follow

Few job descriptions mention compliance, yet a single non-compliant post can lead to an ASA ruling, an ICO complaint or a fine. Add the relevant rules to your job description and onboarding.

ASA CAP Code: influencer marketing and #ad

Paid or gifted content must be obviously identifiable as advertising, usually with a clear label such as #ad at the start of the post. The social media manager should brief creators on labelling and keep a record of agreements.

CMA rules and the DMCC Act 2024: fake reviews and hidden ads

The Digital Markets, Competition and Consumers Act 2024 gives the Competition and Markets Authority direct fining powers and bans fake reviews and concealed incentivised reviews. Never buy reviews or followers, and do not post staff reviews as customers.

UK GDPR, Data Protection Act 2018 and PECR

Customer DMs, competition entries and lead-gen forms are personal data. Collect only what you need, explain how it will be used, get consent for marketing emails or texts (PECR), and keep exported data secure. These rules apply equally if an outsourced team handles the data.

Online Safety Act 2023 and community moderation

The Act mainly places duties on platforms, but brands running groups, communities or comment sections should have a moderation policy for illegal and harmful content and a clear process for removing it and reporting it.

Hiring law: Equality Act, right to work and IR35

  • Equality Act 2010: inclusive advert wording and reasonable adjustments in interviews.
  • Right to work: UK employers must check a new employee’s right to work before they start.
  • IR35 (off-payroll working): if a freelance social media manager works like an employee (set hours, controlled by you, no substitution), employment-tax rules may apply. Medium and large businesses must assess status themselves.

Quick IR35 check for freelance social media managers

Ask: Do they decide how and when the work is done? Can they send a substitute? Do they work for other clients? Are they paid for deliverables rather than hours? Mostly “yes” points towards outside IR35. HMRC’s Check Employment Status for Tax (CEST) tool gives a formal view. Outsourcing to an agency with defined deliverables avoids the question for most buyers.

How to hire a social media manager in the UK

Step-by-step hiring process

  1. Define the goal (awareness, leads, sales, recruitment) and the platforms that matter.
  2. Decide the model: in-house, freelance, UK agency or offshore dedicated manager.
  3. Write the job description using the template above and set a realistic salary or budget.
  4. Advertise on LinkedIn, Indeed UK, CV-Library, Totaljobs, specialist boards and your own channels.
  5. Shortlist on portfolio and results, not follower counts.
  6. Interview, then set a paid or short practical task.
  7. Check references, right to work (employees) or IR35 status (freelancers).
  8. Onboard with access, brand guidelines, approval workflow and 90-day goals.

10 interview questions for a social media manager

  1. Walk me through a campaign you planned from goal to result.
  2. Which metric do you report to directors, and why?
  3. How do you decide which platforms a brand should be on?
  4. Tell me about a post that went wrong and what you did.
  5. How would you grow our LinkedIn engagement by 30% in six months?
  6. How do you use AI in your workflow, and where do you not use it?
  7. How do you brief and measure influencers?
  8. What would you do in your first 30 days here?
  9. How do you stay compliant with #ad and data-protection rules?
  10. How do you manage approvals with busy stakeholders?

Practical test task (2 hours)

Give candidates your brand guidelines and one product. Ask for: a one-page monthly plan for two platforms, three captions, one short video script, and the three KPIs they would report. Pay for longer tasks.

Red flags when hiring

  • Promises of guaranteed followers or viral posts
  • Reporting only likes and follower numbers
  • No examples of paid social or analytics
  • Asking for your main account password instead of role-based access
  • No understanding of #ad or UK GDPR

In-house vs freelance vs UK agency vs offshore social media manager

Cost and fit comparison (UK, 2026)
Option Typical UK monthly cost Best for Watch out for
In-house employee ≈ £3,500–£4,500 total employer cost (mid-level) Brands needing a full-time on-site voice Recruitment time, holiday/sick cover, single point of failure
UK freelancer ≈ £300–£2,500 retainer Small businesses, defined deliverables Capacity, IR35 for long exclusive work
UK agency ≈ £1,500–£5,000+ retainer Multi-platform campaigns with creative team Cost, junior staff on your account
Offshore agency (e.g. DM360, India) from £349; dedicated manager from £1,250 SMEs and UK agencies wanting senior output at lower cost Choose a team with UK-hours cover, a GDPR-ready DPA and clear reporting

True annual cost of an in-house UK social media manager

Rates as at 2025/26; check current HMRC thresholds
Cost item Example (£38,000 salary)
Base salary £38,000
Employer National Insurance (15% above £5,000) ≈ £4,950
Pension (3% minimum auto-enrolment on qualifying earnings) ≈ £950
Tools (scheduling, design, listening) ≈ £1,500–£3,000
Training, equipment, overheads ≈ £1,000–£2,500
Ongoing yearly total ≈ £46,400–£49,400 (≈ £3,900–£4,100 a month)
One-off recruitment fee (15–20% if using an agency) ≈ £5,700–£7,600

Outsourcing your social media manager to India: what UK buyers need to know

Digital Masters 360 is a Hyderabad-native digital marketing agency that delivers social media management 100% online to clients in the UK, US, Canada, Australia, Ireland, Europe, Singapore, Japan and Hong Kong. Here is exactly how it works, so you can judge any offshore provider, not just us.

Cost savings vs a UK hire or agency

DM360 social media management prices (ex VAT; FX £1 = $1.33 = €1.15 = A$2.00)
Package GBP / month USD EUR AUD
Starter Social £349 $465 €400 A$700
Growth Social £649 $865 €745 A$1,300
Dedicated Social Media Manager £1,250 $1,665 €1,440 A$2,500

A dedicated DM360 social media manager at £1,250 a month costs roughly 70% less than the ≈ £3,900–£4,100 monthly employer cost of a £38,000 UK hire, with holiday cover, a designer and a reviewer included.

Why it costs less (and what it does not mean)

The saving comes from lower salary and office costs in Hyderabad, not from cutting corners. Your account is run by experienced marketers, every post goes through a second-person quality check, and you approve the calendar before anything goes live.

Time zones and communication

Working-hours overlap
Your location Your working hours DM360 cover (IST) Overlap
UK (BST, summer) 09:00–17:30 13:30–22:00 Full UK working day
UK (GMT, winter) 09:00–17:30 14:30–23:00 Full UK working day
Ireland 09:00–17:30 same as UK Full working day
Central Europe (CEST) 10:00–18:30 13:30–22:00 Full day from 10:00
US East Coast (EDT) 09:00–14:00 18:30–23:30 Morning overlap, async afternoon
Australia (AEST) 13:00–17:00 08:30–12:30 Afternoon overlap

How we communicate

  • Shared Slack or Microsoft Teams channel, replies within 2 business hours
  • Weekly 15-minute stand-up on Zoom, Google Meet or Teams
  • Content calendar in Google Sheets, Notion or your tool for approval
  • Monthly report and 30-minute review call; quarterly strategy review

Data privacy and compliance (UK GDPR, EU GDPR, CCPA, Australian Privacy Act)

India does not currently have a UK adequacy decision, so a UK client sharing personal data with an Indian processor needs an appropriate safeguard: the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, plus a Data Processing Agreement. For EU clients we use EU SCCs; for US clients we sign CCPA/CPRA service-provider terms; for Australian clients we follow APP 8 on cross-border disclosure. India’s own Digital Personal Data Protection Act 2023 also applies to us.

Safeguards we put in place

  • Data Processing Agreement and IDTA / SCCs signed before access
  • Role-based access through Meta Business Suite, LinkedIn page roles and your scheduler, never shared passwords
  • Two-factor authentication on every account
  • No customer data downloaded to personal devices; access removed within 24 hours of exit
Access principles

Least privilege, named users only, logged approvals, and you remain the owner of every account, asset and ad account.

Documents to ask any offshore provider for

DPA, IDTA or UK Addendum, NDA, master services agreement, information-security summary, sub-processor list and an exit/handover plan.

Contracts, NDAs, payments and onboarding

Contracts and NDAs

Mutual NDA before discovery, then a master services agreement and statement of work stating deliverables, response times, approval rules, IP ownership (all content you pay for is yours) and a 30-day rolling notice period after the first three months.

Payments

Monthly in advance in GBP, USD, EUR or AUD via Wise, bank transfer or PayPal. Services supplied from outside the UK to a UK VAT-registered business are generally accounted for by the customer under the reverse charge; ask your accountant to confirm your position.

Onboarding in 7 days

  1. Day 1: kick-off call, goals, brand guidelines, access requests
  2. Days 2–3: audit of channels and competitors
  3. Days 4–5: strategy and first content calendar for approval
  4. Days 6–7: scheduling, reporting dashboard and first posts live

White-label social media management for UK agencies

UK, US and Australian agencies can resell our social media management under their own brand. We work in your tools, use your email signatures and report templates, never contact your clients directly unless you ask, and sign an NDA and non-solicitation clause. Agency partners receive 25% off our standard prices.

DM360 social media management packages

Fixed monthly prices, no setup fee, cancel with 30 days’ notice after three months. Ad spend is paid directly by you to the platforms.

For UK start-ups & sole traders

Starter Social

£349 /month

≈ $465 · €400 · A$700

  • 2 platforms (e.g. Instagram + LinkedIn)
  • 12 posts a month, designed & captioned
  • Monthly content calendar for sign-off
  • Comment & DM replies in UK business hours
  • Monthly KPI report

Get a quoteMost popular for UK SMEs

Growth Social

£649 /month

≈ $865 · €745 · A$1,300

  • 3 platforms incl. TikTok or Facebook
  • 20 posts + 4 short-form videos a month
  • Community management 7 days (UK hours)
  • Social listening & competitor tracking
  • Paid social management (ad spend up to £1,500)
  • Monthly 30-min review call

Get a quoteYour own manager, UK hours, full role

Dedicated Social Media Manager

£1,250 /month

≈ $1,665 · €1,440 · A$2,500

  • Named manager working 09:00–17:30 UK time
  • Up to 5 platforms, unlimited scheduled posts
  • Strategy, content, community, paid & reporting
  • Influencer & UGC coordination
  • Weekly Slack/Teams stand-up + monthly board report
  • Crisis cover & escalation playbook

Get a quote

Prices exclude VAT where applicable and platform ad spend. White-label partners: 25% off.

Included in every package

  • Named account manager and second-person quality check
  • Content approval before anything is published
  • UK GDPR-ready DPA and NDA
  • You own all accounts, content and data
  • Monthly KPI report in plain English

Social media manager description FAQs

What does a social media manager do?

A social media manager plans, creates, publishes and measures a brand’s content on social platforms. They set the strategy, manage the content calendar, reply to comments and messages, run paid social campaigns, report on results and handle any online issues.

What should a social media manager job description include?

Include the job title, location and working pattern, salary range, a short company summary, 6–10 key responsibilities, essential and desirable skills, year-one goals, benefits, how to apply and an equal opportunities statement.

What are the main duties of a social media manager?

Strategy and planning, content creation and scheduling, community management and customer care, paid social advertising, analytics and reporting, social listening and crisis response, influencer partnerships, and account security and compliance.

How much does a social media manager earn in the UK?

Entry-level roles typically pay about £17,000–£28,000, most mid-level managers earn around £28,000–£45,000, and London roles pay roughly £40,000–£65,000 for 3–5 years’ experience and £50,000–£85,000 for senior roles (2026 data).

Do you need a degree to be a social media manager?

No. UK employers mainly hire on portfolio and results. A marketing or media degree, CIM or DMI qualifications, Meta Blueprint or Google Analytics certifications, or a digital marketing apprenticeship can help.

What skills does a social media manager need?

Social copywriting, short-form video, analytics and GA4, paid social, community management, social SEO, project management and responsible use of AI tools, plus judgement, communication and calm under pressure.

What is the difference between a social media manager and a social media executive?

In the UK a social media executive is usually the junior delivery role (scheduling, replies, basic reports), while a social media manager owns the strategy, budget and reporting to leadership and may manage executives.

Who does a social media manager report to?

Usually the Head of Marketing or Marketing Director. In small businesses they often report to the founder or managing director; in larger organisations to a Head of Social or Head of Digital.

What KPIs should a social media manager be measured on?

Match KPIs to goals: reach and share of voice for awareness, engagement rate and video completion for engagement, CTR and sessions for traffic, cost per lead and ROAS for sales, and first response time for customer care.

How many hours does a social media manager work?

A typical UK full-time contract is 35–40 hours a week. Many teams share a weekend or evening monitoring rota, which should be stated in the job description with time off in lieu or extra pay.

How much does a freelance social media manager charge in the UK?

Most UK freelancers work on monthly retainers, roughly £300–£800 a month for light posting on one or two platforms and £1,000–£2,500 or more for strategy, several platforms, video and ads.

Should I hire an in-house social media manager or outsource?

Hire in-house if you need someone on site daily and can afford around £46,000+ a year in total employer cost. Outsource if you want a full team (manager, designer, reviewer) for a lower fixed monthly fee and flexible commitment.

Is it safe to outsource social media management to India from the UK?

Yes, if the provider signs a Data Processing Agreement and the UK IDTA or UK Addendum, uses role-based access instead of shared passwords, offers UK-hours cover and lets you keep ownership of all accounts and content.

Can an offshore social media manager work UK hours?

Yes. India is 4.5 hours ahead of the UK in summer and 5.5 hours in winter, so a 13:30–22:00 or 14:30–23:00 IST shift covers the full UK working day.

What tools does a social media manager use?

Scheduling tools such as Sprout Social, Hootsuite or Buffer; Canva, Adobe or CapCut for design and video; native insights and GA4 for analytics; Meta, LinkedIn and TikTok ad managers; and listening tools such as Brandwatch.

Do social media managers need to follow advertising rules in the UK?

Yes. Paid and gifted posts must be clearly labelled under the ASA CAP Code, fake or incentivised reviews are banned under the DMCC Act 2024, and personal data must be handled under UK GDPR and PECR.

Need a social media manager without the hiring cost?

Tell us your platforms and goals and we will send a free channel audit and a fixed monthly quote within one UK business day.

Email: chennareddy819@gmail.com
WhatsApp (India): +91 9505971747

Email for a free auditWhatsApp us

About the author: Chenna Reddy, Founder of Digital Masters 360, Hyderabad. Chenna leads a team that plans and runs social media, SEO and paid campaigns for businesses in the UK, US, Australia and other Tier 1 markets, delivered fully online.

Sources and further reading

Last reviewed 7 October 2026. Salary and tax figures change; verify before making hiring decisions. This guide is not legal or tax advice.

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